SHIPPING POLICY

Last Updated: September 3, 2026

At LVELNE, every order is made specifically for you. Because our products are made to order, processing and delivery times may vary.

Processing Times

Orders require time to be processed and prepared before they are shipped. Processing times may vary depending on the product, order volume, availability, and other factors.

Estimated processing and shipping times provided at checkout are estimates and are not guaranteed delivery dates.

Shipping

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Delivery times vary depending on your location, shipping method, carrier, and other circumstances outside of LVELNE’s control.

LVELNE is not responsible for shipping delays caused by carriers, weather, natural disasters, customs delays, incorrect or incomplete shipping information, or other circumstances beyond our reasonable control.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, LVELNE is not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and product so we can review the situation.

For packages that appear to be lost in transit, customers should first review the tracking information and contact the shipping carrier. LVELNE will assist with available information when possible but cannot guarantee replacement or reimbursement for packages lost by a carrier.

International Orders

International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless specifically stated.

International delivery times may vary due to customs processing and other factors outside of LVELNE’s control.

Questions About Your Order

If you have questions regarding the status of your order or shipping, please contact LVELNE through the customer service contact information provided on our website.

By placing an order with LVELNE, you acknowledge and agree to this Shipping Policy.