Terms of service

TERMS OF SERVICE

Last Updated: September 3, 2026

Welcome to LVELNE. These Terms of Service (“Terms”) govern your use of the LVELNE website, products, services, and related content. By accessing or using our website or placing an order, you agree to these Terms.

1. About LVELNE

LVELNE is an activewear brand operated in Texas. Our products are made to order and are created specifically following each customer’s purchase.

Throughout these Terms, “LVELNE,” “we,” “us,” or “our” refers to LVELNE and its business operations.

2. Use of Our Website

You agree to use our website only for lawful purposes. You may not:

  • Use the website for fraudulent or unlawful activity.

  • Attempt to interfere with the website’s security or operation.

  • Copy, reproduce, or distribute our website content without permission.

  • Use automated systems to access or collect information from our website.

  • Impersonate another person or provide false information.

We reserve the right to suspend or restrict access to our website if we believe these Terms have been violated.

3. Products & Availability

We make reasonable efforts to display our products, colors, sizing, descriptions, and pricing accurately. However, colors and product appearance may vary depending on your device or screen.

Because our products are made to order, production begins after an order is placed. Product availability, production times, and estimated shipping times may vary.

We reserve the right to discontinue, modify, or limit products at any time without prior notice.

4. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, product availability, or other circumstances we determine appropriate.

All prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping costs may be added at checkout.

5. Refunds, Returns & Exchanges

Because LVELNE products are made to order, all sales are final and returns and refunds are not accepted, except where required by applicable law.

Exchanges may be granted within 14 days of delivery for items that have never been worn, used, washed, altered, or damaged and remain in their original condition.

For complete details, please review our Refund & Return Policy.

6. Shipping & Delivery

Shipping estimates provided at checkout or elsewhere on our website are estimates and are not guaranteed delivery dates.

LVELNE is not responsible for delays caused by shipping carriers, weather, natural disasters, customs, incorrect shipping information provided by the customer, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate shipping address at checkout.

7. Intellectual Property

All content appearing on the LVELNE website—including but not limited to the LVELNE name, logos, trademarks, designs, photographs, graphics, videos, product descriptions, written content, and other materials—is owned by or licensed to LVELNE and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.

8. User Content

If you submit or share photographs, videos, reviews, testimonials, comments, or other content featuring LVELNE (“User Content”), you represent that you have the right to share that content.

By submitting User Content to LVELNE, you grant us permission to use, reproduce, display, publish, and share that content for LVELNE’s marketing, advertising, social media, website, and promotional purposes, unless otherwise agreed in writing.

We may choose not to publish or may remove User Content at our discretion.

9. Promotions & Discount Codes

Promotional offers, discount codes, affiliate codes, and other offers may be subject to additional terms.

Unless otherwise stated:

  • Discounts cannot be combined.

  • Discount codes cannot be exchanged for cash.

  • Promotions may have expiration dates or product exclusions.

  • We reserve the right to modify or cancel a promotion at any time.

10. Third-Party Services & Links

Our website may contain links to or integrations with third-party websites, payment providers, social media platforms, shipping providers, or other services.

LVELNE does not control and is not responsible for the content, policies, availability, or practices of third-party services. Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer

Our website and services are provided on an “as available” basis. While we make reasonable efforts to provide accurate information, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

To the extent permitted by applicable law, LVELNE disclaims warranties not expressly provided in these Terms.

12. Limitation of Liability

To the fullest extent permitted by applicable law, LVELNE and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless LVELNE and its owners, employees, affiliates, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or your misuse of our website or services.

14. Changes to These Terms

We may update these Terms from time to time. Changes will become effective when posted on our website, unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal dispute arising from these Terms or your use of LVELNE’s website or services will be handled in accordance with applicable Texas law and in a court of competent jurisdiction.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with any policies or terms expressly incorporated by reference, constitute the agreement between you and LVELNE regarding your use of our website and services.

18. Contact

If you have questions regarding these Terms of Service, please contact LVELNE through the customer service contact information provided on our website.